I think we have a similar timeline and problems I’ve been stuck on approval since the 14th.
Yes we do – mine was approved and sent to printing on the 13th (I gathered that much from a previous call) so I agree it’s probably sat in a cage wating for TNT to collect it – yet on other forums people are posting timelines of approval after us, and they have the passport in hand – which makes me wonder have TNT lost a batch? Not being able to talk to someone in a timely manner is really frustrating – I know it’s days for a call back but I’ll call back later this afternoon see if by chance I get one of the few helpful people!!! Will update if there is any news.