Hi,
Hi,
That’s is the same timeline. It’s very frustrating. However,I spoke to a lovely representative who advised that they have an exceptionally high volume of documents being received at the moment and that their usual approx 8 working days to scan documents into the system, is now approx 14 working days.
Not ideal, but hopefully this will be the slowest part of the process. I’ve been told to call back if no update by Wednesday.
I will update my progress if and when I get any 🙂