When I called the first time to investigate they asked whether I have parental responsibility (his mother)! I guess the birth certificate request was to confirm this. So annoyed that this is being delayed by some ridiculous additional requests confirming my parental responsibility, even though this is a simple renewal with no issues before and no change in circumstances. Feels like stalling tactics! Hope you have better luck! We are due to depart on 8th too. Fingers crossed.
