Hello everyone, hoping someone can advise/reassure that my child’s first passport *should* be with us in time for flying on 24/04?
Application history:
Application being processed 11:45am on 24 February 2022
Documents received 11:57am on 21 February 2022
Use paper form to confirm identity 2:52pm on 31 January 2022
Email sent to person confirming your identity 2:51pm on 31 January 2022
Ask someone to confirm your identity 5:27pm on 26 January 2022
Application submitted 5:27pm on 26 January 2022
One email I’ve had back said they’re working to current waiting times (5 weeks) which clearly isn’t true so wondering what the delay is!? Cannot get through to anyone by phone it says busy so call back later then line goes dead. Live chat is literally pointless too. Not sure what to do next!