My application has been processing since 7th March after submitting my application on 3rd February. I have been told they can’t do anything to help until 10 weeks after I submitted the application – nothing about that 10 weeks starting from when the office officially receive it – if I ever get that line I will not be accepting that. HMPO website does not give timescales for them marking documents as received so my 10 weeks is starting from the day I submitted the application.