Reply To: New Passport Upgrade Service!

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#12099
zsuzs1128
Participant

Hi,
I’ve sent the email to the upgrade team yesterday afternoon with all travel documents as we are going on the 16th of april. I’ve had no reply so far but advice line told me that they’ll reply within 48hrs…. Have anyone had reply from them or a call back within the advised 48hrs??? Are they working jn the office over the weekend ir its just the advice line?