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OK I hope this is of use.
Child’s first passport.
First tip if your going to pull your application and go fast track don’t dither as I did because whilst waiting for your appointment if its approved you can’t withdraw your original passport application as technically the passport exists albeit not printed and has to be processed as a lost passport first which adds more delay.
Once printed google “hmpo tnt” and input your pex no and postcode. It may say error tracking code invalid. But I kept doing it every day and last night it appeared it would be delivered today, even though the hmpo still just says passport printed. Hence my below dates being incomplete.
11/04/22 passport arrives
10/04/22 tracking appears on hmpo/tnt website (still not on hmpo site)
I checked hmpo/tnt website every day from p6/04/22
HMPO STOPPED REPORTING AT PASSPORT PRINTED
Passport printed 6 April 2022
Application approved 31 March 2022
Documents received 23 March 2022
Application received 7 March 2022
Identity details received 7 March 2022
Email sent to person confirming your identity 7 March 2022
Ask someone to confirm your identity 6 March 2022
Application submitted 6 March 2022
This has been stressful but it has arrived with a few days to go before we fly on holiday as a family.
Top tips continued.
To anyone using HMPO service, they are clearly stretched and I would take strong notice of the 10 week allowance and add 2 weeks for good measure, its been a stressful time for us, if you can’t accommodate 12 weeks, consider using the fast track.
Advice varies depending on who you talk to, told we could switch to fast track then told we couldn’t
The clock starts from when they recieve your documents. You have no control over this. Royal mail may have delivered it in record time, but until hmpo open your docs… they are not recieved in the eyes of hmpo, even if they have signed for it. Yes you will believe your docs may have been signed for by a neighbour who has forgotten to pop round because “hmpo was out” but this isn’t the case, they have it…. they just don’t know they have it. If that makes sense.
Adios, and hope it all goes well. It takes a long time, but hmpo are clearly stretched and struggling so bare with them.