@passportproblems No. We were told you had to be within 2 weeks of your travel and we are leaving Wales on the 25th to fly on the 26th so we applied on Monday but have not recived a call from the upgrade team yet. You have to wait for them to call you. We have been calling customer service everyday to try to push it along but all they say is “it will be ok” or “they are dealing with people in priority”