So let me share my timeline of events;
01/03/22 we submitted sons first passport applications and daughters renewal
01/03/22 sent the link to my friend to be countersigned
01/03/22 my friend could not countersign due to technical issue and I could not send or print the countersigning document
03/03/22 requested a call back from process team
14/03/22 process team called me back and told me that they can’t ascertain who has parental responsibility me or dad. I explained we both do both on bit th certificate. Sent a letter to explain and supporting documents
15/03/22 marked as received
16/03/22 i called the process team not satisified that countersigning hasn’t been completed. I was then advised to complete a paper application only countersign section. Sent this along with two photos and cover letter explaining
17/03/22 application gone into “processing”
Called everyday since
06/04/22 I’ve been told it’s with examiner (finally)
Too date no news…
So here’s my worry…because my application isn’t so straightforward I think examiner might ask for more docs (despite process team saying it all looks good). I fly on 06/05/22. And if I were to request upgrade it would be on 22/04/22 exactly two weeks before. However, if examiner doesn’t action and ask for these docs I won’t qualify for upgrade!! 😩😩😩