@desperate mama, look at the latest posts in the Peterborough office forums. It will give you some hope.
My timeline thus far is listed below and my husband’s just had a phonecall to say that the passport is in the post. In addition, I’ve heard of people being able to collect passports if there isn’t enough time to post before your flight from the London office. Someone picked up the passport the day of the flight!!
My advice is to Keep chasing. Don’t rely on call backs. I’ve only had 1 call back of the promised 4! Every time I’ve chased (sometimes after 2 hours on hold!) within the next day something has materialised on the application process such as an approval or print or now being told it will be in today’s post.
My timeline. I just hope it arrives by the week is out! 🤞
Passport printed 11:30am on 26 April 2022
Application approved 8:30am on 24 April 2022
New photo received 9:51am on 19 April 2022
Photo rejected 4:07pm on 14 April 2022
Documents received 9:09am on 3 April 2022
Application received 8:00pm on 21 March 2022
Identity details received 7:59pm on 21 March 2022
Email sent to person confirming your identity 9:53am on 21 March 2022
Ask someone to confirm your identity 9:43am on 21 March 2022
Application submitted 9:43am on 21 March 2022