I fly 5th May.
My sons passport application was sent with my daughters, hers came back in 4 weeks. They asked for our marriage certificate for his.
They signed for it on March 31st and it hasn’t been uploaded.
We were given all the details to upgrade on April 20th and have heard nothing! When I call they say they can’t help and I need to speak to a manager then transfer me and the line drops?!
Can anyone help?