Hey everyone, I have been following this for a while. I just wanted to let you know that I applied for the upgrade service on 28/04/22 at Peterborough and did not even receive any acknowledgment (this was for my son’s child renewal).
However this morning I got a call from the Peterborough upgrade team to come and collect his passport tomorrow morning.
So please do not worry if you have not received an acknowledgment.
We fly on 12/05/22.
Good luck to you all x