@arnoldol Ahh that’s amazing news! They offered to post mine and I said no thanks, would rather drive and not take the risk! Yes they didn’t charge me either which was great!
@JadeWinnitt I’m not sure if that’s entirely true. Did you get the email that said we’ve put through your upgrade request because that’s all I got and sent the evidence. You should ring again to see if that is true.
Top tip for getting through:
Call the mainline number Press 5, 2, 2, 1 and you’ll get through within 10 minutes x