Staypositive that’s the thing I take what they say with a pinch of salt now as I’m misinformed daily! I’ve put a complaint in now then called up again and they have told me my passport has gone to the examination department and there is a note to say to release to the upgrade team. The gentleman then put an alert on for the examiner to state I’m flying the 12th so it’s urgent he thinks I’ll get a call tomorrow so fingers crossed but again punch of salt! Lol