Reply To: Durham

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#14325
barbnu
Participant

Just to further update on my saga. My fourth application is sitting with Durham to be looked at by an examiner. The helpdesk themselves have said it’s ‘highly unlikely’ that it’ll be processed within the 10wk service level agreement simply due to the volume of applications. It only needs to be looked at by an examiner because it was passed from Peterborough to Durham (for some unknown reason). HMPO won’t do anything until 14days prior to travel. They can upgrade at that date but there’s no guarantee that they’ll actually deliver. The end of the SLA and the 14 days to travel overlap. It’s an utter shitshow!