Reply To: New Passport Upgrade Service! Home › Forums › General Passport Application Discussion › New Passport Upgrade Service! › Reply To: New Passport Upgrade Service! May 9, 2022 at 2:34 pm #14326 wanokuniParticipant Hi, anyone know what the best number is? I emailed the upgrade team a bit early and was just told if I need to make a new claim that I should ring the Adviceline which is 0300 222 0000. Is this the best line?