Reply To: Post office check and send

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#14327
h6nks
Participant

Excellent news so pleased for you. Unfortunately I’m not so lucky, rung this morning got through straight away said they couldn’t find my application even though I have had a text and email confirming it’s been received. Had the processing team to ring me they couldn’t find my application put me through to the service management team who cut me straight off. Rung again and again they couldn’t find my application so put me through to process team who redirected back to the first place I came from and a different person who said it’s showing as being processed and has been there since 31st March so said I just have to wait 😩. I have a feeling they’ve lost my application and don’t know where to turn now…