Old passport posted on 19th April for a child renewal and still not showing as received. Unfortunately didn’t track it on sending. Called into Belfast PO office today and had several phonecards to customer service but they cannot tell if it has been received and that it is a waiting game. Nearly 4 weeks. Looks like we have to cancel.our holiday this week as we are not sure if we will get our passport on time and stand to lose all our money if we don’t decide to cancel it this week. DONT KNOW WHAT ELSE WE CAN DO. So stressfu!! What a nightmare!