Hi guys,
I applied for my passport on the 26th of April and sent documents the same day, the online tracker says these were received on the 10th of May, however after talking on the phone this morning trying to get my application expedited and also being requested a call back from the upgrade team, the people on the customer support line have given conflicting information on what is going on with my application. One said that my application was only submitted on the 13th of May, one said my documents have been received and looked at on that date with no further updates and the other said she was unable to see my application at all. It seems no one can give me a straight forward answer on whats going on and what stage I am. I have a job that I am due to start on the 2nd of June and really need to get this sorted. Does anyone have a contact number directly for the Peterborough office or anyone who can help me with this?
