My British passport was issued and printed on 24 March, and I’m still waiting on the return of my foreign passports and naturalisation certificate. So far, no amount of calling, complaint forms, being put on urgent/ priority lists, or (as of Friday) getting my MP involved has managed to result in anything.
Six-plus weeks ago, someone at HMPO told me that HMPO was prioritising mailing out British passports over returning documents, but everyone should get the documents back within three weeks. I called back the following week and it became four weeks. Now approaching week nine….
I was initially OK with HMPO choosing to do this, but at this point, I’m seriously annoyed. Both of my other countries require me to enter on their passports. So I get to spend another summer separated from family, etc. If HMPO is going to take months to return these documents, it needs to be up-front about this so that people can decide. I would NOT have decided to apply for a British passport if someone told me I would be without my other passports for months on end. I can accept two weeks becoming four; becoming eight-plus is unacceptable.