Reply To: New Passport Upgrade Service! Home › Forums › General Passport Application Discussion › New Passport Upgrade Service! › Reply To: New Passport Upgrade Service! May 18, 2022 at 6:27 pm #15589 Kel85Participant I have literally just missed a call from them. They left a voicemail whilst I was in the phone. Will I need to call back or does anyone know if they will try me again?