Reply To: New Passport Upgrade Service! Home › Forums › General Passport Application Discussion › New Passport Upgrade Service! › Reply To: New Passport Upgrade Service! May 19, 2022 at 9:03 pm #15766 Jules66Participant Paige, I’m in exactly the same situation, flying 5th June and waiting for documents to be scanned. Don’t know how the jubilee weekend will impact it, so emailed Upgrade team today, will do it again on Monday.