Reply To: New Passport Upgrade Service! Home › Forums › General Passport Application Discussion › New Passport Upgrade Service! › Reply To: New Passport Upgrade Service! May 20, 2022 at 1:36 pm #15806 stephanyParticipant @Kel85 I email them again yesterday to hopefully be on the top of the list,I don’t know if that worked but today they called! So try sending another email to remind then you still waiting. Good luck