Update on my friend.
Travelling tomorrow.
She got a call yesterday morning from the upgrade team and said as it’s her very 1st passport she’ll need an interview on teams. They said she’d get it by 3.30pm yesterday or 11.30am the latest today in order for her to pick her passport up at 3.30pm today.
She didn’t get the call or an email with teams link.
She’s travelling a 2-hour trip to Peterborough now to see if they can help.
Not looking hopeful 🙁 But keeping everything crossed!