Reply To: New Passport Upgrade Service!

Home Forums General Passport Application Discussion New Passport Upgrade Service! Reply To: New Passport Upgrade Service!

#16634
BecciJ75
Participant

morning Guys, well I didn’t get to speak to anyone last night after 2.5 on hold it cut off 🙁 called again this morning the lady just kept reiterating its only a request not a guarantee, despite being told they had put urgent call back requests in place for me, she mentioned on the phone the last one was on the 19th May too early!!! so all these other so called requests have not been put in place. I said to her what else can I do now then as it doesn’t appear that despite people saying they are putting a call back request in place they may not be.

She said she has put one in place (not sure whether to believe her)and said they would call anytime minimum of 4 hours to 48 hours…I think my only hope is to drive to Liverpool Saturday morning and say we fly tomorrow.

I am really now losing all hope 🙁 sorry not to be the bearer of goods news this morning 🙁