I finally have both my childrens passports! As promised by the Glasgow upgrade team my sons was delivered this morning and I still hadn’t heard from Peterborough upgrade team about my daughters so I decided to drive there today. I arrived around 1.30pm and there was a queue. A man came out and was asking people questions and wanted proof of travel in the next 2 days and proof of application. I was taken in the building and given a slip. Sat there around 10 minutes and was called.
She saw my daughters application has been sent to Liverpool and she called them. They approved it and Peterborough printed it. At around 4.40 I got the text so went to the collection point and it was there waiting. So happy and so grateful to the
Peterborough office, first for seeing me and second for sorting it and me being able to leave today with it in hand!