I’ve just had a phone call from the progress team not even the upgrade team. First phone call I’ve had off them since the 6th June even with myself and my partner ringing every day demanding a call back. She now told me that my daughters photo has been declined even though it was accepted at the very first stage, and now she says it’s very unlikely I’ll be able to get her passport in time for Monday. We did everything right and more and now we’ve been put in this situation. Hoping with everything when we turn up tomorrow they’ll be able to sort it there and then