Reply To: New Passport Upgrade Service!

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#18407
nonum
Participant

Can anyone please confirm…

I’m travelling in 10 days now. Waiting on 3 renewals (wife and 2 kids) and sent to 2 different offices. Emails sent to upgrade teams but no response back on either yet.

How long before you get some/ any confirmation back from email?
Is there a different number than main one to call to chase?
Reading here Seems I have to wait till 48hrs before to go to office, can I go on my own for kids and wife? Or do any need come with me?

Thanks