Reply To: Bootle

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#19687
Englandisnotbad
Participant

My passport had been expired for more than 2 years and I needed a valid one so I could apply for provisonal license and apply for other things

I thought they will take 10 weeks or more but the service was extremely quick. Applied online was told that I needed to send old passport

Let me give the timeline below

Application submitted: 2nd August around 4 30pm
Application received: 2nd August around 4 30pm

However the passport was posted at the post office on Thursday afternoon around 4pm with special guaranteed delivery and it arrived at the P.O. Box around 9 30am and then the documents were received few hrs later

It only took 3 days for them to receive documents because I sent it the day before so it’s very quick service

Documents received: 5th august around 2pm

5th august was Friday so have to bear in mind the weekend

Application approved 17 Aug at around 1 20pm so basically within 12 days including weekends

Passport printed 18 Aug at around 6am so they print it out very quickly after it’s approved

Passport delivered around 10 30am on 19 August which is today

The courier is TNT which I think they mostly use

One thing to note is that you will probably be notified by text when your passport is on the way as I was notified a few hours before delivery once the passport is printed make sure to check your texts because you probably won’t receive any more updates from the passport website

I am really happy with the service in total it took 17 days well 15 days because I sent it late

This was the Bootle P.O. Box btw I think service is looking much better now