Reply To: Durham

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#2205
sprajax1
Participant

Hi guys – so heres my update – apologies for the rant – its quite therapeutic though!!

losing the will to live here – both passports child renewal and adult renewal have been at ‘application processing’ – children renewal at 10 days and adult renewal at 16 days!!! and i thought the adult one was meant to be quicker!! applied on the 28th June – seeing peoples timelines who have applied after me and received their passports – im just like WHAT!! Anxious, frustated, tired!!!

Tried calling complaints – got call back answer message – left a message two days ago
Called the normal line – got call back answer message again – left another message yesterday.
Sent email to the liverpool email that I saw posted on here with travel evidence and booking pre-covid
Twitter messaged a few times – still waiting response two days later
Contacted MP office – said they have received information and will deal with my case – however have a backlog of cases to deal with.

So ive done all I can and still I sit here waiting…3 weeks to travel and I have also added info that I need to add API 7 days prior to travel.