Last resort is to send a letter to the local MP in the hope that might trigger something to move
Frustrated_1 – I’ve just had a 4 month battle with the DVLA to get a licence issued – complete farce of me sending documents, they sending them back only to request them again etc etc. My local MP Matt Hancock was on a bit of a rehabilitation mission locally so I took advantage of that and I contacted him – he did intervene and within 2 weeks I got the licence, after being told my returned documents would go back into the 10 week long processing queue, putting the issue of the licence to Mid April – so give it a go, certainly seemed to work in my case with the DVLA.