I’ve just rang again.
The lady said that because mine has been printed there is no way of cancelling that passport so I cannot attend the fast track. It’s disgusting that I’ve only just been told this after the amount of times I’ve called.
So after paying that extra money to guarantee I can make my holiday there is nothing I can do. Has anyone got any suggestions for complaints procedure etc? I really don’t know what to do about my appointment today.. part of me thinks to go as I’ll probably hear a complete different story from them. It’s disgusting thst I was previously told all I would need to do is bring a withdrawal letter to my appointment – I was never warned what would happen if it was approved. Disgusting process.