About us

About Passport Waiting Time

Helping millions of people understand real UK passport waiting times since 2017.

Our story

Why Passport Waiting Time exists

Passport Waiting Time was founded in 2017. At the time, HM Passport Office generally advised applicants to allow up to 10 weeks for a passport — useful guidance, but not a live picture of how long applications were actually taking.

We wanted to give applicants real waiting times based on genuine passport applications, rather than generic advice alone. The site lets people submit their own timelines after they receive a passport, building a continually updated view of processing times across the UK.

That mission remains unchanged today: independent, crowdsourced data that helps people plan with clearer expectations.

Powered by real data

Crowdsourced timelines, continually updated

Thousands of applicants submit their passport timelines to Passport Waiting Time. We use those submissions to calculate published averages and keep a live picture of how long applications are taking.

  • Adult renewals

    Standard adult passport renewals from application to delivery.

  • First adult

    First adult passport applications and new adult applicants.

  • Child renewals

    Renewals for children’s passports across UK offices.

  • First child

    First child passport applications and infant/child cases.

  • Lost / stolen

    Replacements after a passport is lost or stolen.

  • Overseas

    Applications handled through overseas passport services.

  • Fast Track

    Fast Track appointments and faster UK services.

  • Premium

    Premium same-day and high-priority services where available.

Averages are based on eligible community submissions and are updated as new timelines are reviewed and published. Individual cases always vary.

Trusted by the media

An independent source during unprecedented demand

During and after the COVID-19 period, demand for UK passports surged and processing times became a major public concern. Passport Waiting Time became a recognised independent source of waiting-time information for applicants, journalists and broadcasters.

Our data and commentary have been featured, quoted or referenced by organisations including the BBC, Sky News, TalkTV, national newspapers, regional radio and online news publishers.

Our community

Applicants helping applicants

Beyond the website, Passport Waiting Time hosts one of the UK’s largest passport applicant communities — a place to ask questions, share experiences and support one another while waiting for a passport.

  • 64,000+

    Facebook Group members

  • ≈500

    New members joining every week

  • 3M+

    Facebook Group views in a recent month

  • Thousands

    Passport timeline submissions every month

  • Ask questions about renewals and waiting times
  • Share real application experiences
  • Support others going through the same process

By the numbers

Passport Waiting Time at a glance

  • 2017

    Founded

  • Millions

    Users every year

  • 3,000+

    Timeline submissions each month

  • 64,000+

    Facebook Group members

  • 500+

    New members each week

  • Featured

    By major UK media

  • Independent

    Not affiliated with HM Passport Office

Social community

Join the conversation

Follow Passport Waiting Time and join our Facebook Group for community discussion, updates and shared experiences from real applicants.

Independence

Independent of HM Passport Office

Passport Waiting Time is an independent website. We are not affiliated with HM Passport Office or the Home Office. Our statistics are crowdsourced from voluntary applicant submissions and are published to help people understand typical waiting times. You should always check the latest official GOV.UK guidance alongside our data when planning travel or applying for a passport.

Help keep Passport Waiting Time accurate

Every passport timeline submitted helps thousands of future applicants understand current waiting times.