Adult renewal

I’ve sent a child’s renewal to Liverpool on 9th august and had nothing other than docs received. Have you had any update ?

I sent ours on 20july ,documents received 22 July then went to being processed 10 days ago and nothing since

Has anyone had their adult renewal within 3 weeks..? I'm getting pretty depressed now we are due to fly on 22 Sep application form done on 23.8.21 and passport sent on 26th August still nothing.

Have you heard anything else? I’m due to fly on the 28th sept and they received my docs on the 3rd sept

Ours took 7 weeks from application to receiving them . We sent our sons off after ours and it’s been nearly 4 weeks and not had them back yet

Applied online 30th Aug and they received my old passport on the 3rd Sept. Had email on the 22nd in the morning saying I’m approved and then another email in the afternoon saying that the passport had been printed and sent out via TNT. It took 24 hours before I could track the tnt delivery and it says the delivery will be on the 25th Sept.

Sent sons online renewal application on 8th Sept posted passport which they logged as received on 14th September. Travel date is 16th October. Yikes Despite what others are saying you can’t expedite things. I’ve spoken to 2 different call handlers after about 90 mins in call waiting. Both extremely polite etc but no way of hurrying along. Can’t get old passport back quickly so he can go to an ‘in person’ appointment - well we can get it back but it will take about 10 days by the time they’ve received and processed the request to withdraw that application as has to be in writing. So looks like my son won’t be going on holiday, unless by some miracle, they get a wriggle on. It’s so frustrating that you can’t swop to a fast track.

Jooplie feel your pain. My passport had to be sent as even though it expires mid 22 it was issue end year so isn’t with in the ten years. I now can’t go on holiday and no one can help me to stop me losing thousands. I see some people have had luck but it seems impossible.

Oh @nuttytart I’m so sorry. If it’s not too late it’s worth holding on the line to speak to someone. I don’t think it’s a coincidence that i eventually spoke to a call handler yesterday who said they really couldn’t help, only to find that today it’s been reviewed and approved.

HELP HELP HELP!!! Im on day 33 now on waiting passport – bar one passport!! due to go on holiday on Sunday 17th with as it stands leaving my partner at home. Online application completed, literally been at a standstill no update since 22nd Sept! Rang over 10x to passport offices, and completed all emails re enquiry. to be told, “you’ve just got to wait it out” – first lady i spoke to reduced me to tears with her horrible manner and “nothing i can do attitude!” 2nd lady call back was really nice, said she couldn’t promise anything but sent an email to peterborough. Even wrote on twitter for a helping hand they responded but nothing further with an answer! cant pay for the upgrade to drive and collect 6 hour round trip, can cancel my application, cant report as lost – they wont give me any of the details of the old passport which they have recieved, my stress levels are through the roof – anxiety is at a new level! annoyingly – sons renewal came back within 10 days but partners hasnt moved and 1st lady stated – doesn’t matter if your all from the same house and send them at the same time they are all dealt with differently. going on holiday for a wedding with 29 others and just one with no passport!! anyone got any ideas or suggestions or numbers or emails i can call, currently not sleeping with anxiety!!

I have received my passport this morning and I wanted to share my wait times below. Hope this is helpful! London application: Passport printed and sent 10:17am on 12 October 2021 Application approved 7:22am on 12 October 2021 Documents received 12:25pm on 21 September 2021 Application received 11:28pm on 12 September 2021 Application submitted 11:27pm on 12 September 2021

Hi just wondering how long passport renewals are taking week commencing 27th September many thanks

@tinag My passport was received on September 30th and was approved this morning 21/10.

Which passport office was this at? TIA

I got approved today after I done another photo how long before I get the passport as I got my flight booked for next weekend

Hi all! After a bit of help if possible. I sent my application 3 weeks tomorrow off and they recieved documents 2 weeks this past Sunday. Just wondered if anyone can give me some help at all to when I may recieve my passport please? It was sent to Liverpool. Thank you all

Hi Kate, I applied and submitted my application on the 8th of October and they received documents 18th October. Only took 15-16 days for approval and got my passport sent to me on the 5th of this month. Seems to be an average wait of 20 days or so when documents are marked as received. Sent to Bootle. Adult renewal.

Thank you so much foe your reply! Very stressful as need passport as form of ID in order to start my new job! 😑😑 Fingers crossed something happens this week!

kates1988 I am wondering that too. Our documents were recorded as received 2/11 (Bootle) and it changed to "application being processed" yesterday. Based on what I have read, it looks like they are approved about 21 days after documents are received at the moment. When did yours change to "being processed"?

Mine haven't changed from we've recieved your documents!!!! 😪😪

Kates1988 you could send a DM on twitter a and ask them to note on the application that you are travelling on xxxxx. I did that because although my son is not travelling, I need the passport to get a new provisional licence before his test at the end of the month as he has lost his licence. Our details so far are: Documents submitted 28/10 Documents received 2/11 (was actually 29/10, but they take a few days to log) Application being processed 8/11 I told the person on Twitter that he was "travelling" 21/11.

Thank you for advice, however I don't have twitter 🙈🙈 suppose I'm just going to have to sit and wait!

Application submitted: 29th Sep Application received: 7th Oct Documents received: 7th Oct Photo rejected: 27th Oct New photo submitted 27th Oct No news since and it's nearly been 4 weeks since my rejected photo and 9 weeks since the start of my application. I've tried calling the hotline and waited 1 hour, spoke to the manager and was told they couldn't do much - Only placing a note on my application to help expedite the application as I'm travelling soon. I've applied well in advance but am travelling on the New Year. Does anyone have an idea how long it takes to process a new photo? Meanwhile, the office keeps sending emails saying "submit your documents" otherwise ignore as well as send in your original passport. Has anyone had documents rejected? I've just sent an additional bucket load of documents incase they lost them. It's making me very anxious because I will need to travel and this has very bad knock on effects for every single booking I've made.