Liverpool

I feel like I’ve just got the slowest examiner of all time! How was yours sent to print in half an hour conz1234?! And mine - nothing. If I didn’t laugh I would cry.

Just spoke to TNT/FedEx about delivery as was told mine was printed last Friday and still have no info on tracking. They say they are getting a lot of calls about passports at the moment and that they simply haven’t picked up the passports and that the notification from HMPO saying “printed and sent” is automatic and doesn’t mean that the delivery service actually has the passports… Changed my flights to Sunday hoping that was plenty of time to receive my passport but now worried it won’t even be picked up by then!!

I’ve had one of the three passports I applied for back. Application printed and posted Tuesday March 1 and it arrived Saturday March 5 - tracking was only sent on the morning of and they TNT just posted it straight through the door about 3pm

I just don’t believe a single word these people say anymore! Just received another call from complaints (they’ve clearly got to the point where I was emailing everyday) to say there is nothing they can do to speed a passport delivery up once it’s approved. Thanks complaints!

Lauraf1991 - know what you mean. I've rang countless times and today is the first day someone told me that on the 10th February I was sent an email requesting my marriage certificate, which is strange as documents were logged at half 5 that afternoon, and application hadn't gone into processing for another 6 days, so don't believe that. Hopefully I hear more in the next 24 hours as the examiner has been emailed asking what is the hold up basically, oh and that was after I was told it wasn't with an examiner yet, even though I've been told loads it is with an examiner. It's more frustrating that they don't all tell you the same thing. I can't fault then for the other 4 passports I have done recently, but completely lost faith in them for this passport

24 hours to print they said…nothing

Maybe as yours was approved late, it will be printed tomorrow. I have completely lost faith. I have 25 days till we travel but have no faith at all, and I applied in January

Hi everyone. I’m also stressing about my passport application! Application sent - February 20th Documents sent - February 24th Still waiting for documents to show as uploaded even though the Royal Mail tracking shows them to be delivered on February 25th. I am thinking to get a 1 week fast track appointment and report my passport as stolen?! Has anyone done this ?? I am travelling at the end of the month and this has been beyond stressful! I don’t trust them to send my original passport/wedding certificate back in time for me to make my own appointment, so I’m thinking the only thing I can do is report it as lost? Anyone with any advice? Thank you :-)

Sunshine - no advice unfortunately but I am stressing too, due to fly on 4th April and my son's first passport has been in processing since 16th February

I reckon it will be tomorrow but that means it will probably miss the post in the morning. So will probably be sent out the next day and arrive sometime Saturday. So impossible to book a new flight with that level of uncertainty. It honestly doesn’t make sense though as they approved Conz1234 at 2.30pm and sent it to print at 3pm - that was a full 15 -16 hours after mine was approved. My advice would be to fast track your passport in any way you can Sunshine. This has been a horrific fortnight.

Does anyone know how I can cancel my application?? And I’m assuming the 1 week ones come in a week!!!

Sunshine - I enquired about this today. You have to send a letter to the same address you sent your old passport to, outlining your application number and reason for cancellation. You won’t get a refund. Your documents probably won’t be returned quick enough (that’s what I was told - im travelling 4th April). Also, the advisor strongly advised waiting until the old passport returns before going to a fast track appointment. Reporting a passport as lost, when it isn’t actually lost, could be considered fraud and getting caught doing that would arguably be worse than missing a holiday! Not what people want to hear I know but I think it’s the bitter truth here

Thanks pavilion89! My application still says ‘send us your documents’, despite me sending them a week ago, so it could be said that they’ve been lost in the post? Until they are uploaded onto the system, they could be lost for all I know? Have your documents been uploaded onto the system?

Hi Sunshine, I can echo what Pavilion89 said. I was also told to send a letter but to request documents back could still take a month - but there is a chance they would speedily send them back but it is not a guarantee. They also mentioned it’s an average of 8 days to have documents received uploaded onto the system and that it doesn’t necessarily mean your application isn’t getting sorted. The timeline doesn’t always match what’s happening (I don’t know if I believe that or not?) In regards to the 1 week turnaround I would plan a couple weeks. I read somewhere somebody was waiting a little longer to receive theirs. My own experience for my daughters was 8 or 9 days before I received can’t quite remember.

Here is our timeline so far: Liverpool Office - Child Renewal Application history Documents received 12:22pm on 8 March 2022 Documents Delivered (RM Signed) 1 March Documents posted 25 February Application received 11:32am on 24 February

That's a quick turnaround for them logging the documents, it has been taking them 8 working days, fingers crossed they are slowly getting on top of the backlog

Passport arrived this morning and was able to track since 6pm last night! Oh thank god thats all over!! I hope everyone waiting gets more information soon! All in all took just under a month. Application started on 10th of Feb and received new passport 10th of March

Still waiting on my approval! It’s been processing a while. I’m not sure if calling them actually helps but I have called several times! Fingers crossed it arrive soon as travelling next week! :( Application being processed 1:21pm on 1 March Documents received 8:43am on 28 February Application received 12:30pm on 13 February Application submitted 12:29pm on 13 February

Anyone know how to get tracking for overseas. TNT website won’t take my postcode and DHL say they don’t have it.

Applied for a first British Passport after naturalisation and sent in my documents (Swiss Passport & Naturalisation Certificate). Will require a passport travel on 15/04 (6 weeks was the longest timeframe without requiring my passport in the foreseeable future) Bootle office: Posted documents (Special Delivery) on 01/03, Tracking says it arrived on 02/03 Application received 3:15pm on 23 February 2022 Identity details received 3:15pm on 23 February 2022 Email sent to person confirming your identity 2:47pm on 18 February 2022 Ask someone to confirm your identity 2:10pm on 18 February 2022 Application submitted 2:10pm on 18 February 2022

Just spoke to the passport office, my son's application is awaiting examination, and she thinks it could be seen in the next couple of days, but definitely within a week, and that I did the right thing sending my marriage certificate now, as then if the examiner needs it he will put the application on hold until it's recieved and then takes a couple days to approve

If anyone is considering sending their passport to HM office and is travelling in the next few months, fast track!!!!! :( Too stressful this - been waiting for mine for almost a month, but no movement yet :(

Amy93 - I wish I had fast tracked my son's first passport but at the time they were only taking 3 weeks, I applied for his first passport 6 weeks ago now. It is causing me too much stress, due to travel in 24 days

@Jespop30 Omg same! When I applied it said clearly '3 weeks' on their website! I applied early Feb so almost a month, travelling next Saturday :( I'll have to change my flights if I hear nothing by tomorrow. What stage is yours at? x

Does anyone know if you get sent an email notification each time the status changes? Not sure whether I'm wasting my time checking the tracker! I received an email to say they had received my documents yesterday