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Community submitted
Adult Passport Renewal
Faster than average5/5 rating
Passport officeHemel Hempstead
Photo methodUsed a different photo booth
Submitted date23 Mar 2026
Received date28 Mar 2026
SubmittedReceived
23 Mar 202628 Mar 2026
23/03 - submitted application
24/03 - posted documents
25/03 - documents received
26/03 - application approved
27/03 - passport printed 8am (10am got a text with tracking info from Royal Mail!).
28/03 - passport delivered
Community submitted
Child Renewal Passport
Slower than average5/5 rating
Passport officeHemel Hempstead
Photo methodUsed a different photo booth
Submitted date11 Mar 2026
Received date27 Mar 2026
SubmittedReceived
11 Mar 202627 Mar 2026
Community submitted
Adult Passport Renewal
Faster than average5/5 rating
Passport officeCorby
Photo methodUsed a different photo booth
Submitted date21 Mar 2026
Received date26 Mar 2026
SubmittedReceived
21 Mar 202626 Mar 2026
Community submitted
1st Child Passport
Faster than average5/5 rating
Passport officeCorby
Photo methodTook it myself on my phone
Submitted date10 Mar 2026
Received date26 Mar 2026
SubmittedReceived
10 Mar 202626 Mar 2026
Community submitted
Adult Passport Renewal
Slower than average4/5 rating
Passport officeLondon
Photo methodUsed a Photo-Me photo booth
Submitted date4 Mar 2026
Received date25 Mar 2026
SubmittedReceived
4 Mar 202625 Mar 2026
I had used an image taken at home and wasn’t accepted. Went to a photo place 4hours after the text and submitted the new one, was accepted within minutes, needed to then verify me with someone else, sent my friend the link and was accepted again within minutes. All on a Saturday may I add, if you complete the actions as soon as you get the notifications, you won’t be delayed :)
Community submitted
Adult Passport Renewal
Slower than average2/5 rating
Passport officeHemel Hempstead
Photo methodTook it myself on my phone
Submitted date7 Mar 2026
Received date26 Mar 2026
SubmittedReceived
7 Mar 202626 Mar 2026
Very stressful not to be able to fast track part way or realise in advance document scanning would take 11 days
Community submitted
Adult Renewal Passport Overseas · Overseas
Around average4/5 rating
Passport officeCorby
Photo methodTook it myself on my phone
Submitted date23 Feb 2026
Received date26 Mar 2026
Country applied fromCanada
SubmittedReceived
23 Feb 202626 Mar 2026
Thirty one days overall. Reasonably straightforward but DHL left my item at the front door. No signatures.
Community submitted
Adult Passport Renewal
Slower than average3/5 rating
Passport officeHemel Hempstead
Photo methodTook it myself on my phone
Submitted date7 Mar 2026
Received date26 Mar 2026
SubmittedReceived
7 Mar 202626 Mar 2026
Updated for name change
Submitted 07/03/2026
Documents delivered 09/03/2026
Documents not marked received until 15/03/2026. More frequent updates in this time period would have been helpful
Received call about name change documents 24/03/2026, approved half an hour later after clarification
Approved 24/03/2026, printed 25/03/2026
Delivered 26/03/2026
Community submitted
First Adult Passport Overseas · Overseas
Slower than average5/5 rating
Passport officeCorby
Photo methodOther
Submitted date26 Feb 2026
Received date27 Mar 2026
Country applied fromNew Zealand
SubmittedReceived
26 Feb 202627 Mar 2026
Timeframe very quick. Just took me awhile to get original documents as my father was born in the UK 113 years ago!
Community submitted
First Child Passport (Overseas) · Overseas
Slower than average4/5 rating
Passport officeCorby
Photo methodTook it myself on my phone
Submitted date4 Feb 2026
Received date26 Mar 2026
Country applied fromGermany
SubmittedReceived
4 Feb 202626 Mar 2026
HMPO no longer accept multilingual international Formula A birth certificates. I was unaware of this during the application and was instructed to send additional documents. This then required obtaining a certified translation of my child's German birth certificate (extra cost of €60).
Community submitted
1st Child Passport
Faster than average5/5 rating
Passport officeHemel Hempstead
Photo methodTook it myself on my phone
Submitted date6 Mar 2026
Received date25 Mar 2026
SubmittedReceived
6 Mar 202625 Mar 2026
Community submitted
Adult Passport Renewal
Slower than average5/5 rating
Passport officeNot sure
Photo methodOther
Submitted date9 Mar 2026
Received date25 Mar 2026
SubmittedReceived
9 Mar 202625 Mar 2026
Post Office digital check and send was very easy. Old passport was received at the Passport Office three days later. Application was approved twelve days after submission. Old passport was returned fourteen days after submission and the new passport was received on the fifteenth day.
Community submitted
Adult Passport Renewal
Slower than average5/5 rating
Passport officeLiverpool
Photo methodOther
Submitted date6 Mar 2026
Received date25 Mar 2026
SubmittedReceived
6 Mar 202625 Mar 2026
Only real concern was time taken from delivery of documents to being told they had been received. This took 6 days from application.
Community submitted
Adult Passport Renewal
Slower than average4/5 rating
Passport officeHemel Hempstead
Photo methodUsed a Photo-Me photo booth
Submitted date3 Mar 2026
Received date25 Mar 2026
SubmittedReceived
3 Mar 202625 Mar 2026
Community submitted
1st Child Passport
Around average4/5 rating
Passport officeHemel Hempstead
Photo methodUsed a Photo-Me photo booth
Submitted date3 Mar 2026
Received date24 Mar 2026
SubmittedReceived
3 Mar 202624 Mar 2026
Community submitted
First Adult Passport Overseas · Overseas
Slower than average3/5 rating
Passport officeCorby
Photo methodTook it myself on my phone
Submitted date27 Feb 2026
Received date25 Mar 2026
Country applied fromItaly
SubmittedReceived
27 Feb 202625 Mar 2026
Community submitted
Adult Passport Renewal
Slower than average5/5 rating
Passport officeHemel Hempstead
Photo methodTook it myself on my phone
Submitted date2 Mar 2026
Received date25 Mar 2026
SubmittedReceived
2 Mar 202625 Mar 2026
I sent my old passport on the 2nd Mar and they showed as received on 6th Mar. On the 16th Mar I realised I forgot to send my current foreign passport so I sent photocopy on the day. I also received a request for further supporting docs the same day, which I also sent on the day. These were never marked as received but I spoke to an agent daily via webchat providing the Royal mail tracking numbers. On Sun 22nd Mar I was notified my application was approved. I received my passport on the 25th March.
Community submitted
First Child Passport (Overseas) · Overseas
Faster than average4/5 rating
Passport officeHemel Hempstead
Photo methodOther
Submitted date19 Feb 2026
Received date24 Mar 2026
Country applied fromGreece
SubmittedReceived
19 Feb 202624 Mar 2026
Note this is one of 3 child first time passports for overseas. We had imminent travel (3/25/2026) pre-booked before the dual citizens rules came into effect. As soon as I realized this would affect the children we took action.
2/19: Application submitted / identity confirmed / Appplication received
2/20: Documents mailed via DHL
2/24: Documents delivered
2/26: Documents marked as received
3/9: Request for more documents to show lineage as mother (English) was born after 31 Dec 1982 / Documents mailed after confirming with a phonecall
3/10: Documents delivered
3/14: Called passport office to confirm they didn't need anymore information and to explain we had imminent travel
3/15: Application Approved
3/17: Passport printed and sent
3/18: Delivered to Epsom Relay @ 06.20
3/23: notification of delivery the next day of passports and supporting documents by DHL
3/24: Passport and supporting documents received
I have to say everyone I spoke with at the passport office were amazing they were knowledgeable, kind and understanding.
Community submitted
Adult Passport Renewal
Slower than average4/5 rating
Passport officeHemel Hempstead
Photo methodUsed a Photo-Me photo booth
Submitted date5 Mar 2026
Received date25 Mar 2026
SubmittedReceived
5 Mar 202625 Mar 2026
The service was very easy and quick, except there was a delay in my documents being scanned as recieved, I talked to them on the chat and it was escalated and scanned the next day.
Application submitted online 5 March
Sent documents delivered 9 March
Documents scanned as received 12 March
Application approved 22 March
Passport printed 24 March
Passport delivered 25 March
Community submitted
Adult Renewal Passport Overseas · Overseas
Faster than average4/5 rating
Passport officeHemel Hempstead
Photo methodTook it myself on my phone
Submitted date1 Feb 2026
Received date19 Feb 2026
Country applied fromBelgium
SubmittedReceived
1 Feb 202619 Feb 2026
My application was a very easy renewal, only needed my ID verified.
Photo was professional and on website said good, but it was declined. 2nd photo was taken on phone, on website said fair. This was approved
Community submitted
1st Child Passport
Around average3/5 rating
Passport officeHemel Hempstead
Photo methodOther
Submitted date2 Mar 2026
Received date24 Mar 2026
SubmittedReceived
2 Mar 202624 Mar 2026
It was relatively easy and customer service were helpful but I know they thought my daughter’s birth certificate was a copy and it wasn’t so when I called, they documented that it was real. My documents took 8 days to be marked as received though.
Community submitted
First Adult Passport Overseas · Overseas
Slower than average2/5 rating
Passport officeHemel Hempstead
Photo methodTook it myself on my phone
Submitted date19 Feb 2026
Received date24 Mar 2026
Country applied fromSweden
SubmittedReceived
19 Feb 202624 Mar 2026
Overly complicated having to send my mother’s birth certificate when she is already a British passport holder. Don’t understand why they are not able to see her citizenship status when I’m applying for my passport.
Community submitted
1st Child Passport
Faster than average5/5 rating
Passport officeHemel Hempstead
Photo methodTook it myself on my phone
Submitted date15 Mar 2026
Received date25 Mar 2026
SubmittedReceived
15 Mar 202625 Mar 2026
Community submitted
1st Adult Application
Slower than average3/5 rating
Passport officeCorby
Photo methodUsed a different photo booth
Submitted date4 Mar 2026
Received date24 Mar 2026
SubmittedReceived
4 Mar 202624 Mar 2026