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Community submitted
Child Renewal Passport
Slower than average5/5 rating
Passport officeHemel Hempstead
Photo methodTook it myself on my phone
Submitted date2 Mar 2026
Received date19 Mar 2026
SubmittedReceived
2 Mar 202619 Mar 2026
Application history
Passport delivered 2:00pm on 19th March
Passport printed 10:58pm on 17 March 2026
Application approved 1:01pm on 16 March 2026
Documents received 7:35pm on 6 March 2026
Application received 9:52pm on 2 March 2026
Identity details received 9:52pm on 2 March 2026
Email sent to person confirming your identity 6:34pm on 2 March 2026
Ask someone to confirm your identity 6:31pm on 2 March 2026
Application submitted 6:31pm on 2 March 2026
Community submitted
Adult Passport Renewal
Slower than average5/5 rating
Passport officeHemel Hempstead
Photo methodTook it myself on my phone
Submitted date2 Mar 2026
Received date19 Mar 2026
SubmittedReceived
2 Mar 202619 Mar 2026
Application history
Passport delivered 2:00pm on 19 March 2026
Passport printed 10:59pm on 17 March 2026
Application approved 1:04pm on 16 March 2026
Documents received 7:35pm on 6 March 2026
Application received 11:01am on 2 March 2026
Application submitted 11:00am on 2 March 2026
Community submitted
First Adult Passport with Interview
Faster than average4/5 rating
Passport officeCorby
Photo methodTook it myself on my phone
Submitted date16 Feb 2026
Received date19 Mar 2026
SubmittedReceived
16 Feb 202619 Mar 2026
Community submitted
Adult Renewal Passport Overseas · Overseas
Around average5/5 rating
Passport officeCorby
Photo methodTook it myself on my phone
Submitted date17 Feb 2026
Received date19 Mar 2026
Country applied fromCanada
SubmittedReceived
17 Feb 202619 Mar 2026
Passport printed: 12 March 2026
Application approved: 12 March 2026
Documents received: 2 March 2026
Application received: 17 February 2026
Application submitted: 17 February 2026
The documents were sent from Ontario via Canada Post, tracked and signed delivery, on the same day the application was submitted (17 February 2026).
Community submitted
1st Adult Application
Slower than average4/5 rating
Passport officeCorby
Photo methodTook it myself on my phone
Submitted date7 Mar 2026
Received date20 Mar 2026
SubmittedReceived
7 Mar 202620 Mar 2026
Community submitted
1st Child Passport
Slower than average1/5 rating
Passport officeCorby
Photo methodTook it myself on my phone
Submitted date20 Jan 2026
Received date19 Mar 2026
SubmittedReceived
20 Jan 202619 Mar 2026
Community submitted
1st Adult Application
Slower than average5/5 rating
Passport officeHemel Hempstead
Photo methodUsed a Photo-Me photo booth
Submitted date3 Mar 2026
Received date20 Mar 2026
SubmittedReceived
3 Mar 202620 Mar 2026
Community submitted
First Child Passport (Overseas) · Overseas
Faster than average2/5 rating
Passport officeCorby
Photo methodTook it myself on my phone
Submitted date3 Feb 2026
Received date9 Mar 2026
Country applied fromGermany
SubmittedReceived
3 Feb 20269 Mar 2026
Family application was split up - two went though fine, one needed more docs, which I argued against.
Community submitted
Adult Passport Renewal
Slower than average5/5 rating
Passport officeCorby
Photo methodTook it myself on my phone
Submitted date1 Mar 2026
Received date17 Mar 2026
SubmittedReceived
1 Mar 202617 Mar 2026
Community submitted
Adult Passport Renewal
Slower than average5/5 rating
Passport officeHemel Hempstead
Photo methodTook it myself on my phone
Submitted date27 Feb 2026
Received date13 Mar 2026
SubmittedReceived
27 Feb 202613 Mar 2026
Community submitted
Adult Passport Renewal
Slower than average5/5 rating
Passport officeCorby
Photo methodTook it myself on my phone
Submitted date1 Mar 2026
Received date18 Mar 2026
SubmittedReceived
1 Mar 202618 Mar 2026
Community submitted
1st Adult Application
Around average5/5 rating
Passport officeBelfast
Photo methodUsed a Photo-Me photo booth
Submitted date1 Mar 2026
Received date11 Mar 2026
SubmittedReceived
1 Mar 202611 Mar 2026
Community submitted
Adult Renewal Passport Overseas · Overseas
Faster than average5/5 rating
Passport officeHemel Hempstead
Photo methodTook it myself on my phone
Submitted date18 Feb 2026
Received date12 Mar 2026
Country applied fromUnited States
SubmittedReceived
18 Feb 202612 Mar 2026
Application online was significantly easier than when renewing passport in November 2015. Option to submit own digital photo an improvement on having to find and pay for a local photographer who could produce and image which met UK passport photo dimensions. Online tool which indicated suitability of digital photo submission was helpful.
It would have been nice if the gov.uk website had information more readily available about renewing a passport while visiting the UK (especially returning passport to a temporary address), as I could have done this on a recent work trip and it could have saved me a significant amount of money in both online renewal fee and postage.
Paid over $100 for end-of-third-day UPS shipping, easily doubling the total cost of the passport renewal. I think UPS charge more for the "perceived value" of the item compared to another document of similar weight and dimensions. The online UPS postage tools were far too complicated to be able to produce a solid enough "quote" to argue.
Gov.UK tool to check passport progress worked easily and was accurate, though was never really necessary as email updates at each stage (submission, receipt, printing, shipping) were sent out in a timely manner. I submitted application on Wednesday 18 February, received reminder to return old passport Thursday 19 February, shipped old passport via UPS on Monday 23 March, received notification old passport arrived at HMPO on Thursday 26 March, was notified passport renewal approved Monday 9 March, notified new passport printed Tuesday 10 March, was notified new passport shipped with DHL Tuesday 10 March, received new passport in Washington, D.C. on Thursday 12 March, received old passport in Washington D.C. on Wednesday 18 March.
Renewal fee includes return shipping with DHL and long gone are the days when you had to provide a pre-addressed (and pre-paid postage if in UK) return envelope when you sent off your old passport. New passport was delivered by courier with instructions (email, text, package label) stating the document had to be signed for by recipient and under no circumstances to be left at a house (including through a mailbox) without signature, nor to be signed for by a neighbour. New passport showed up 24 hours earlier than DHL originally stated and I received one-hour update notification of this. Not sure how complicated, or what the delay, in claiming the package would be if I had been out. I was glad I had not cancelled or moved any of the appointments I had scheduled for the original date of delivery.
Old passport returned a week after receipt of new passport, also shipped by DHL. Online and text notification from DHL said this would also need to be signed for but the document was left on doorstep without signature (to be fair DHL's own packaging/ address label did not state signature was required).
DHL delivery text messaging included additional notification delivery was imminent (within 30 mins) of actual delivery.
Had wondered whether despite renewing at a slower time of year there would be a delay due to the timing coinciding with the new rules coming into play requiring dual citizens to enter UK on a British passport (i.e. wondered if there might be a spike in applications) but in the event this does not seem to have been the case.
I had expected to receive the most recent issue of UK passports - dark blue outer cover bearing King Charles III coat of arms, interior pages showcasing some of the United Kingdom's UNESCO World Heritage Sites - as this style began being issued in early December 2025. Instead I received the 'inter-reign' passport - post-Brexit dark blue cover, Queen Elizabeth II coat of arms on cover though inside updated to state passport issued in name of King Charles III, blank compass pages. Of course, not a problem but at first I wasn't sure if the passport was genuine as I was not familiar with the 2020 compass design and it doesn't look quite right when you expect images. Clearly stock is still being used up.
GOOD TO KNOW: a personal email address was required by US Customs to send documents overseas - very unhappy about this when name and full return address already clearly provided but that is hardly the fault of HMPO. Also, UPS said phone number for HMPO was required for US Customs form and had I known this I would have looked one up ahead of time to have it ready to provide. I used +44 0300 222 0000.
Community submitted
First Adult Passport Overseas · Overseas
Faster than average5/5 rating
Passport officeHemel Hempstead
Photo methodOther
Submitted date24 Feb 2026
Received date18 Mar 2026
Country applied fromCanada
SubmittedReceived
24 Feb 202618 Mar 2026
Very straightforward end-to-end and useful status updates from HMPO throughout. Biggest stresses were sending original documents, being on a timeline for travel in June, and uncertainty re: how long the process would take.
Community submitted
Adult Renewal Passport Overseas · Overseas
Faster than average5/5 rating
Passport officeHemel Hempstead
Photo methodTook it myself on my phone
Submitted date25 Feb 2026
Received date18 Mar 2026
Country applied fromSwitzerland
SubmittedReceived
25 Feb 202618 Mar 2026
processing took 10 days
Community submitted
Lost/Stolen Passport
Slower than average5/5 rating
Passport officeLiverpool
Photo methodTook it myself on my phone
Submitted date5 Mar 2026
Received date18 Mar 2026
SubmittedReceived
5 Mar 202618 Mar 2026
Brilliant
Community submitted
Child Renewal Passport
Slower than average2/5 rating
Passport officeHemel Hempstead
Photo methodTook it myself on my phone
Submitted date2 Mar 2026
Received date17 Mar 2026
SubmittedReceived
2 Mar 202617 Mar 2026
Very stressful experience, poor service from those working with the passport office. The answer to all your questions is ‘I don’t know’ or ‘that is outside my remit’.
The wait times are getting longer so if plan ahead if you can.
Community submitted
First Adult Passport with Interview
Faster than average3/5 rating
Passport officeHemel Hempstead
Photo methodTook it myself on my phone
Submitted date18 Feb 2026
Received date14 Mar 2026
SubmittedReceived
18 Feb 202614 Mar 2026
Additional documents requested (utility bill) and interview required (invited 10th March with earliest available date of 24 March - called repeatedly to get an earlier time slot and got interview on 12 March which would give a misleading view of a normal timeline)
Community submitted
Adult Passport Renewal
Slower than average5/5 rating
Passport officeCorby
Photo methodTook it myself on my phone
Submitted date3 Mar 2026
Received date17 Mar 2026
SubmittedReceived
3 Mar 202617 Mar 2026
Community submitted
First Adult Passport Overseas · Overseas
Slower than average3/5 rating
Passport officeCorby
Photo methodOther
Submitted date27 Jan 2026
Received date9 Mar 2026
Country applied fromAustralia
SubmittedReceived
27 Jan 20269 Mar 2026
Passport office notified I needed to resend documents stating "We cannot continue with your passport application because the birth certificate you sent does not show your parent details". However, this was incorrect. After a telephone call to clarify what was the real issue, the service operator could not resolve the issue as they could not actually confirm the problem was. But they did raise a "ticket" for the reviewing officer.
I assumed that my old birth certificate was the problem so I ordered a new certificate with priority payment. It was received and posted the day before I was advised that actually my passport was approved. So the phone call probably helped - just additional stress and cost that wasn't needed.
Still awaiting for this certificate to be returned.
Community submitted
Adult Renewal Passport Overseas · Overseas
Faster than average5/5 rating
Passport officeHemel Hempstead
Photo methodUsed a different photo booth
Submitted date21 Feb 2026
Received date16 Mar 2026
Country applied fromCanada
SubmittedReceived
21 Feb 202616 Mar 2026
Community submitted
First Adult Passport Overseas · Overseas
Slower than average3/5 rating
Passport officeCorby
Photo methodTook it myself on my phone
Submitted date2 Feb 2026
Received date17 Mar 2026
Country applied fromAustralia
SubmittedReceived
2 Feb 202617 Mar 2026
2 February Application submitted
3 February Identity details received
12 February Documents posted from Australia
18 February Documents delivered!
23 February Documents received
6 March Application approved 10.25am
6 March Passport printed 6.32pm
10 March Passport posted
17 March Passport received
Community submitted
1st Adult Application
Slower than average5/5 rating
Passport officeNot sure
Photo methodOther
Submitted date23 Feb 2026
Received date12 Mar 2026
SubmittedReceived
23 Feb 202612 Mar 2026
Application submitted and identity confirmation on 23 February.
Documents received on 1 March.
Application approved on 10 March.
Passport printed on 11 March.
Passport arrived on 12 March.
Community submitted
1st Adult Application
Slower than average5/5 rating
Passport officeCorby
Photo methodUsed a Photo-Me photo booth
Submitted date27 Feb 2026
Received date13 Mar 2026
SubmittedReceived
27 Feb 202613 Mar 2026
Corby - First UK adult passport.
Passport printed 8:27am on 12 March 2026
Application approved 1:38pm on 11 March 2026
Documents received 7:10pm on 2 March 2026
Application received 12:52pm on 27 February 2026
Identity details received 12:52pm on 27 February 2026
Email sent to person confirming your identity 12:38pm on 27 February 2026
Ask someone to confirm your identity 12:33pm on 27 February 2026
Application submitted 12:33pm on 27 February 2026