Applications whilst locked down

Does anyone know how they post the completed passports to us?? Also do they deliver on a Sunday ??

Hi everyone, Has anyone got any idea how long it takes to have the passport printed and sent once you have been approved at all? Good luck everyone! Surely if Boris announces air bridges on Monday, they will be forced to get some staff back in the offices. Fingers crossed for everyone. Jem

@Hats Can I ask what you emailed/ how you worded your email to your MP as I think I may try this too. We initially had a holiday booked for 20th July, but after seeing how long passports are taking to process, we looked at changing our holiday to next year. However this would cost nearly £800 more! We have now changed the date to the end of August instead and hope the passport will have been completed by then. It is a child's first passport we are waiting for and submitted our application on 23rd May. Not as long as some people have been waiting but still stressful not knowing if it will make it in time or not

Hi everyone, i sent a paper application for a child renewal off for my daughter via post office check and send on 19/06, its now been 10 days and still heard nothing, can anyone confirm if you get a notification via text message or email when they receive a paper application via post or do you only get notifications when you apply online? any info would be much appreciated! thanks.

I sent a paper renewal via special delivery though the post office check and send service on 21st May and received a text on the 1st June to say it had been received. Didn't hear anything then until I had a further text to say it had been processed and I would receive my new passport in a few days. It was delivered 3 days later last Friday.

Thanks for the reply shell, just been on the phone to passport office and they still don't have it on the system, but gives me hope reading your post hopefully i will receive a text in the next day or 2!

@kbaxter I said the situation was getting desperate as we were only 2 weeks away from our holiday and could he please please help me. My husband had to go as we aare part of a bigger group relying on us for transport etc. 3 weeks without the rest of my family would have been awful. August is quite a way away and i would maybe contact hmpo on twitter first and wait a couple of weeks and if still nothing, then go MP. I do feel like they are catching up, but it is such a worrying time, and leaves you in total limbo!

Hello everyone! 👋 This forum has been an amazing asset for me during the application process, so I wanted to share my dates for an online, adult renewal, sent via Durham, to try and share some hope for others... Application History Passport received and delivered by TNT 1:02pm on 29 June 2020 Passport printed and sent 10:09pm on 24 June 2020 Application approved 7:16pm on 24 June 2020 Application being processed 10:19am on 18 June 2020 Documents received 7:54am on 17 June 2020 Application received 7:54am on 13 June 2020 Application submitted 7:53am on 13 June 2020 I wish everyone of you, all the luck with the application process. 🙏

Soo no one has been approved today? They are really taking the piss

I was approved on Saturday morning but no sign as to when it will be printed and sent. I called today to see if it takes just as long as the processing stage and just got the same old ‘can’t give a timeframe’ statement. With all other businesses going back to work you’d think they’d be getting more staff in but clearly not.

First Child application made on 17th of March, Application being processed since 22nd of April, had to cancel trip. and no-one cares when you ring, was offered call back service from actual passport office - not staff who answer the phone from home, and that didn't happen still, on top of that, friend who applied for first child passport 2,5 weeks after me, had her approved last week and has been printed and posted, great service.

Hi @kamil. I applied for my daughters first passport on 14th march, it was finally approved today. So hopefully you won't have to wait much longer. I agree the customer service has been appalling. They can only see what online applicants can see themselves. Best thing is to say you want to speak to complaints. The guy told me on Friday it would be done by Tuesday and it was today. He also could see the actual application and photo etc. Think he was in the Liverpool office

Passport sent:16th June Application approved :15th june Application being processed: 12th june Documents received: 8th June (sent from post office on the 5th June) Application recieved 26th May Peterborough office

Application submitted 16th June started processing 18th June rang office on 27th may was told it was sent to the examiner on 25th may was wondering how long after going to the examiner did people get their passports approved. Thank you

Sorry mixed dates up was submitted 16th and started processing 18th in may then told with examiner 25th June

@Jamouse Relieved to see this. Been waiting since March 19th for son's first passport from Liverpool office. Fingers crossed this means Liverpool is finally clearing the backlog.

This is us so far, standard child renewal for my little girl, we are hoping to fly on the 13th of July, dont know what to think of it all to be honest, ive phoned and am due a call back from progress team, ive tweeted and been told our date of travel has been added does this make a slight bit of difference does anyone know? Written to my MP today... for me its just the pure inconsistency thats frustrating and no logical order to how they are being processed proper stressing me and the wife out. Application being processed9:23am on 12 June 2020 Documents received8:14am on 11 June 2020 Application received9:41am on 3 June 2020 Identity details received9:41am on 3 June 2020 Email sent to person confirming your identity9:34am on 3 June 2020 Ask someone to confirm your identity8:08am on 3 June 2020 Application submitted8:08am on 3 June 2020

@wittcomb with all due respect they only got your application on the 12th June. Others have been waiting around 100 days. Hopefully you get it in time to go away but you have left it very late.

@anxiouslywaiting Have you spoken to complaints? You should give them a ring if you have been waiting since March.

Applied paper form Standard adult renewal Sent to peterborough office Application submitted 15th april Arrived at the office 30th april Processing 4th may Print and sent 25th june Received 30th june Total 8 weeks from processing to approved Called them many times and on twitter

Hi, I'm in a similar boat to you where my passport was approved on Sat eve but waiting for it to be delivered, how long did it take for TNT to notify you it was being delivered?

My child renewal Has been approved but not printed is this normal ?

Does anyone have any insight as to how to track your passport's delivery once it has been printed? I am overseas and assume it is coming via DHL but haven't been given a tracking number

So relieved passport has been approved just waiting for it to be printed and sent now, adult replacement, applied 16th may started being processed 18th may went to examinor 25th june approved 30th June

Child’s first passport application. Passport delivered 29 June Passport printed and sent 26 June Application approved 25 June New photo received 25 June Photo rejected on 24 June Application being processed 28 May Documents received 21 May Application received 17 May Identity details received 17 May Ask someone to confirm your identity 17 May Application submitted. 17 May Total time: 43 days