Child’s renewal……help!

Hi, Just wondering if anyone has any updates on time frame they have received childs passport. We applied 5th September and plan to go on holiday 13th October, starting to think it probably won’t happen. 5 weeks wait on website and if we receive within the 5 weeks will be okay. Has it been longer than this for anyone? Thank you

Hi has summer sun or Vickieb had an update on the passport ? I am in a similar situation and fly in 2 weeks !!!!

Hi, no update as to yet, I’m hoping by next Thursday it’s approved, they’re currently working on 9th and 10th documents received. If you go onto a Twitter you can read lots on there.

Thank you summer sun. I think my documents were received on the 13th September… when I spoke to them the other day they said they were doing an average process time of 20 days form receipt of old passport but I’m still very nervous and fly the same time as you! That was the bootle office I spoke to. What Twitter feeds did you look at, I’m not good at Twitter??

Summer sun - please let me know if you hear anything and I will do the same might help out stress levels !!!

Summer sun - I got an email saying it’s been approved…. Hopefully I will get it soon but I hope this gives you hope !!!!!

Thanks Cyprus, pleased for you and it gives me some hope as my docs were received a few days after yours! Fingers crossed

Hey, Summers Sun & Flyon16th We too fly on the 16th. Just to give you some glimmer of hope, My youngest daughters old passport was picked up by the Liverpool office on the 15th of September. Approval has been granted this morning. My eldest daughters (although sent a couple days later) was picked up by the Peterborough office on the 21st of September. This has still to be approved :( I'm hoping the other passport follows a similar time frame or sooner, as It's kind of consistent with what some others have said on here, around the three weeks mark between date of receiving old passport & approval date of New. It's gut wrenching. Wishing you both the very best of luck.

Hi Flyon16th, Photo was rejected this morning, re sent another picture and it was approved straight away. I should have my sons passport in the next few days. They do work in documents received date order, I am so happy xx

Thanks Fingernails (great name!). That’s reassuring as I’m Liverpool and it does seem a common theme this week of the update after 3 weeks. They received my daughters passport on the 16th so really hoping for an update this week! Fingers crossed for your other passport - shame they can’t just group family applications together. It’s so much stress isn’t it

That’s great Summer Sun, good that the photo was sorted quickly too. Ours should be here in next couple of days, so relieved!

Hey everyone, In a bit of a tricky situation. Travelling with my 5 year old for half term, all booked for the 25th. Passport application was made by his mother who lives in Essex - I live in London so no idea which office it would have been sent to, any clues? Also, last time I heard from her was that they messaged on the 25/9 saying they had received all the documents. I'm hearund around 15 days or so from there, is this likely? Of course the passport office can only provide the generic upto 10 weeks. Getting really nervous :(

Hi Fingernailsgone, Have you had any updates on the peterborough renewal? I too had my childs renewal sent to this office. Application started on the 15th sept, Documents received on the 25th. No change since then. Im currently on the phone waiting to see if i can get anywhere with it. (we fly on the 21st)

Hey jcp1, I did write a reply this morning but it's not been published for some reason. We received approval yesterday for the oldest daughters one!!. It was printed and sent the same day & should be with us tomorrow. Buzzin!!!! That's three weeks to the day that Peterborough received her old passport, just exactly the same as the youngest daughter & the Liverpool office. I really hope this gives you all hope. This has been one of the most stressful waits of our life's as you stand to lose so much, Surely this system need to be looked but lesson's will be learned Wishing luck

Thanks Fingernails! That lands me on this saturday for processing. I sure hope that is the case as any later and we might have to pull the trigger on a canceled holiday.. Whatever happens its going to be close though lol. Congratulations on your result! and do reply when you have the passport in hand so we can know if 2 day postage is a reality? Thanks. Jamie

Hi Jamie/jcp1 If yours gets processed tomorrow will you let us know please? We're one day behind you, docs received by Bootle 26/09/21, half the family are travelling out as intended this Sunday, my daughter and I will miss the start of the holiday waiting for her renewal to arrive and will get a cheap flight out as soon as possible to catch the last part of the holiday, I'm hoping based on other's timelines we might be ok by Wednesday...

I've just had a notification through to say our application has been approved, now the wait to see how long it takes for printing and postage, does anyone know if there's anything I can do to collect it from the passport office tomorrow rather than waiting on the post?

This is so nerve wrecking I need to understand do they work from the date they receive the old passport or from the date the application was done.

the ugh feeling is manifesting. Docs received on 28th September (old passport). Application record on 20th September Travelling on 26th October. What are chances guys

Holding my breath, I think you may, just be ok as you’re 2 days behind me, mine was printed and sent to tnt yesterday, same day as approved and apparently I should have it no later than Wednesday?🤞 I did ring up the passport office before it said it was printed to see if they could divert the print to local rather than central which means I would have been able to collect it but apparently that request needed to be made prior to approval so it may be worth putting a phone call in now to see if you can get someone understanding who’ll divert the print for you? Best of luck x

As far as I can tell whatever date you made the application online you should have the passport back within the month. Unless they lose yours…like they’ve done with mine x

I am so frustrated! Time line for Durham. Go away on the 24th. How did you find out your was lost? Application being processed 3:44pm on 5 October 2021 Documents received 3:30pm on 10 September 2021 Application received 3:12pm on 5 September 2021 Identity details received 3:12pm on 5 September 2021 Email sent to person confirming your identity 2:40pm on 5 September 2021 Ask someone to confirm your identity 7:36pm on 4 September 2021 Application submitted 7:36pm on 4 September 2021

Starting to feel Really unwell now with the stress. I’m suppose to be taking my niece away as her dads died recently to cheer her up. No one will help me from the passport service. How do I know if they have lost the passport as heard this is more common than you think. My dad sons renewal they lost his birth certificate which was really upsetting! I feel beyond frustrated and helpless!!

Mrshlb1 Thank you, feel a little less tense. I’m going to give them till Tuesday and call them. I can’t pick it up from their office but if push comes to shove will have to sort something out, I might just call tomorrow to see if they can print it locally. Please keep us updated. And I pray they haven’t lost it. Literally can’t handle that.

I called and turns out I mixed up two digits on the passport number on the application hence the delay! It now has to be processed by an examiner which takes a lot longer. FYI x