We are in the process of submitting an open letter to HMPO.
Whilst the average passport waiting time is well within the 10 week guideline there are far too many applicants that are experiencing much longer waiting times and are missing holidays.
We would like to gather all your questions and complaints and present them to the passport office in an open letter about their service.
Please submit your questions below about the service you have received.
All submissions will be anonymous.
