Applicant Case Studies
So that you can get a good idea of how the current passport worker strikes are affecting wait times we have a number of applicants below who are providing live updates of their application process. We will continue to add new applicants so we can monitor how things change as we get deeper into the strikes.
The details will be updated below when we receive them from the case study participant.
Participate
Have you applied for your passport since 24/04/2023? We just kindly ask you to submit your updates to us at each stage (eg, Application Received, Documents Received, Application Approved etc) Your name will be hidden and only your timeline will be displayed.
If you would like to participate you can submit your details here
Applicant 01
Type of application: Child Renewal – Fast Track
Comments:
April 4th used the Twitter app to find out when Fast track was live. Had 30 min wait. Got a fast track appointment Tuesday 25th April in Durham.
Update:
Passport appointment on 25 April in Durham.
1 week Fast track
Passport delivered 27 April 2023.
Applicant 02
Type of Application:
Adult Passport Renewal
Update:
30/3/23 Documents sent to the passport office.
4/4/23 Documents received at the passport office
Type of Application:
Adult Passport Renewal
Update:
12th April Application approved
Update:
Thursday 13th April
Passport printed
Update:
17th April passport received.
Applicant 03
Type of Application:
Adult Passport Renewal
Update:
Application received 2 April 11:32am
Supporting documents sent with tracked delivery by 1pm next day.
Documents received 6:48am April 6th
Applicant 04
3 Different Passports
Type of Application:
Child Renewal
Passport Office:
Liverpool (Bootle)
Update:
Application received 10:00am on 3 April 2023
Identity details received 9:59am on 3 April 2023
Email sent to person confirming your identity 11:34pm on 1 April 2023
Ask someone to confirm your identity 3:40pm on 1 April 2023
Application submitted 3:40pm on 1 April 2023
Update:
Wednesday 13th April Documents received by HMPO Bootle
Passport approved 21/04/23
Passport printed 21/04/23
Passport received 25/04/23
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Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Update:
Application received 3:33pm on 1 April 2023
Application submitted 3:33pm on 1 April 2023
Update:
Wednesday 13th April Documents received by HMPO Bootle
Update:
Adult renewal update:
Passport approved 21/04/23
Passport printed 21/04/23
Passport received 25/04/23
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Type of Application:
First Child Passport
Passport Office:
Liverpool (Bootle)
Update:
Application received 9:58am on 3 April 2023
Identity details received 9:57am on 3 April 2023
Email sent to person confirming your identity 11:32pm on 1 April 2023
Ask someone to confirm your identity 4:01pm on 1 April 2023
Application submitted 4:01pm on 1 April 2023
Update:
Wednesday 13th April Documents received by HMPO Bootle
Update:
Passports approved 02/05/23
Passports printed 04/05/23
Passports received 05/05/23
Applicant 05
Awaiting update
Applicant 06
Type of Application:
Child Renewal
Update:
Documents received 3:07pm on 3 April 2023
Application received 7:10pm on 27 March 2023
Identity details received 7:10pm on 27 March 2023
Email sent to person confirming your identity 3:53pm on 26 March 2023
Ask someone to confirm your identity 1:20pm on 26 March 2023
Application submitted 1:20pm on 26 March 2023
Update:
9 April – no further updates from the passport office
Update:
Your new passport is being printed. We’ll update this page when it’s ready to dispatch.
Application approved 3:38pm on 10 April 2023
Update:
Passport printed 7:10am on 12 April 2023
Text from TNT saying delivery due 13 April
Update:
17 April 2023 – passport delivered safely, along with old passport – a few days later than it could have come as we were away so rearranged delivery
Applicant 07
Type of Application:
Adult Passport Renewal
Update:
With minor name change
Documents received 7:46pm on 4 April 2023
Application received 12:02pm on 28 March 2023
Application submitted 12:02pm on 28 March 2023
Update:
Application approved 9:50am on 20 April 2023
Update:
Passport printed 1:11am on 21 April 2023
Update:
Passport delivered 22/04/23 09:00
Applicant 08
Type of Application:
First Child Passport
Update:
Documents received 3:03pm on 11 April 2023
Application received 9:14pm on 3 April 2023
Identity details received 9:14pm on 3 April 2023
Email sent to person confirming your identity 6:26pm on 3 April 2023
Ask someone to confirm your identity 6:25pm on 3 April 2023
Application submitted 6:25pm on 3 April 2023
Update:
Passport printed. 2:54am on 20 April 2023
Application approved 11:51am on 19 April 2023
Text from courier saying passport out for delivery 20th April
Update:
Passport arrived 8am 20th April by TNT, excellent service! (Standard application no fast track etc)
Applicant 09
Awaiting update
Applicant 10
Awaiting update
