I agree.. I’m a bit annoyed at myself that we didn’t just do Fast Track but at nearly double the price of a normal application it wasn’t really something we could do back in Feb when we first applied.
I’m actually having dreams that I’ve put the wrong information on forms I submitted on Monday haha .. losing the plot now.
I phoned today to request to pickup the passport instead of wait on delivery.. they told me they don’t usually it but if I had a special circumstance, I could put in a request to management. They then tried to put me through to the customer service management team and I was on hold for over an hour before I had to give up and go into work. I tried to get through later today but no joy!