Hi wastedoranges,
I was finally able to access the HMPO webchat and explain the situation. My application moved almost immediately to ‘Application being processed’
A month on and nothing else has happened.
Application being processed 2:35pm on 11 March 2022
Documents received 11:01am on 11 March 2022
Application received 12:39pm on 2 February 2022
Application submitted 12:39pm on 2 February 2022
Looking elsewhere in the forum I am seeing other applications being approved in a couple of days yet mine is just sitting there. It’s now 10 weeks since I posted my old passport back.
The tracking site tells me not to contact HMPO about progress. Is it normal to sit at ‘Application being processed’ for a month? It just feels like anything that can go wrong is going wrong with this application.
Office is Liverpool by the way.