Reply To: Need my supporting docs back!

Home Forums General Passport Application Discussion Need my supporting docs back! Reply To: Need my supporting docs back!

#16827
liliblue
Participant

Nkm24
It’s not that easy. I have called them numerous times on the 0300 number. They can return you the documents only if they no longer need them. I was told that I need to write a letter (not emails, an actual letter) to the passport office that has my passport requesting the documents back. I did that, sent my letter by special delivery and it was received early May. I have not received a response so continued to call to find out a progress of my request. They told me then that it takes at least 2 weeks for them to open my letter. They will need them to find my passport (and it takes at least 3 weeks to retrieve it) and THEN they will return it provided they don’t need it anymore. I have tried to cancel my application in order for the passport to be sent back but I was told that the timescale would be exactly the same as they have a backlog in the mailing centre.