@ennevive I sent in another birth certificate for my son that was confirmed delivered by Royal Mail on 23rd May. We were told to give them a couple of weeks to get it scanned on the system, so I was expecting to have to call tomorrow to ensure they have it as you don’t get a ‘documents received’ notification for additional docs, but we received confirmation this morning that it’s been approved! I’m so happy as originally applied 20th March, but now the end is in sight (although I don’t want to jinx it!)
One thing I did do after reading a post on here yesterday was complete the survey on the website as it has been suggested that many people have had approvals following this. I didn’t expect it to work and it might just be a coincidence, but I would say now that it’s definitely worth a go! If you go to the page where you enter the PEX number to track the progress the option to complete the survey is there. No need to put in your email address at the end either.
When did you send in your birth certificate?