My worry is that we won’t be let in even 48 hours prior to travel, because we were convinced we had the passport in the bag when we got advice from the helpline and when we actually succeeded in getting the fast track appointment booked… so we never intended to go through with the standard application, so it will only be 4 weeks since we’ve applied and only nearly two weeks since the old passport has been signed for…
We were counting on the fast track service, the belief which was back up by the passport office agents and we have paid to have the passport ready next week. And now we can’t even get a refund