Complained over the phone on Monday, I tried numerous times to get through saying “renewal” but kept getting put on call back. So the final time I said complaint and got through. I’ve been emailing MP since last week and had email confirming passing onto Home office on Monday. But that was for the Peterborough and Durham ones as my Glasgow only took 5 working days. They actually rcieved my Glasgow one on the Tuesday, Scanned on the Thursday and I recieved it Monday. !
