Glad to hear some of you are a bit further down the lane. My post is further back on the forum. 2 kids renewals from OVERSEAS were received on 19 March and processed 20 March. I’ve sent emails, made phone calls and also emailed Liverpool passport office direct stating the urgency of requiring passports due to repatriation under lockdown. We are also relocating overseas and need passports for onward immigration. We are not wanting them for a holiday. It’s urgent!
Been 8 weeks and still waiting on a response…amazingly, the Foreign Office in London which is closed has provisionally certified documents we required within 2 hours! But passport office just don’t respond!
I’ve been advised to get local MP back home involved.