1st Adult Passport

Now waiting 13 weeks which is well outside the published 10 weeks and need to travel on 20th August Posted in London using Check & Send 28th April Received HMPO 5th May Transferred to Durham HMPO 7th May No movement since then Have called numerous times which is a useless exercise Have written to expeditingservice@hmpo.gov.uk - no response Have written to durhamupdgradeteam@hmpo.gov.uk - no response Have written to my MP who is supporting my requests to expedite this Have written by post to At this time there is no hope. No travel documents, no ID, no freedom of movement. The system is broken