Finally & Thank you

Finally after 5 weeks & 1 day my passport has just been delivered my timeliness Applied 9th March Documents received 17th March Application approved 5th April Printed 11th April Delivered 14th April Had to go out with one last cock up I received no tracking for delivery even called HMPO yesterday told passport had not been dispatched then 5 minutes later after tracking myself on TNT my delivery details were there for the first time with a delivery date of 16th but surprisingly it has just arrived 😀 so at least this one worked in my favour. Worst 3 weeks with no updates after Documents received alarm bells naturally ring and endless calls waiting to staff clearly under pressure unable to answer your questions The system is clearly unable to cope or meet demand I get that I'm NHS and have worked like that intensly for these past 2 years I treat patients with empathy which I don't think HMPO do with their customers a point when I brought up was met with makes no difference who you work for I wasn't asking for special treatment but obviously they had forgotten or weren't one of the ones clapping on a Thursday night. Anyway all sorted now and thank you everyone on this forum for sharing and allowing me to share my frustration and to new members good luck and hope things go smoothly